Application name / Nome do aplicativo: Plataforma Sonia

Plataforma Sonia

Purpose of the application / Finalidade do aplicativo

Plataforma Sonia is a SaaS product operated by OnSmart (ON SMART DIGITAL LTDA) for companies to create and operate AI agents for digital customer support: channels (such as WhatsApp), inbox, visual workflows, knowledge base, CRM handoff, integrations, and conversational scheduling, with workspace isolation.

A Plataforma Sonia é um software SaaS operado pela OnSmart (ON SMART DIGITAL LTDA) para empresas criarem e operarem agentes de IA no atendimento digital — com isolamento por workspace.